I can't attach screenshots when contacting Customer Support.

First of all, we would like to inform you that you have to configure your e-mail in the device and enable access to photos. 
Only then you would be able to attach the screenshot. 

Another option is to send it to our e-mail address: landlordgo@reality.co 
You can also use “send feedback” option available in the settings tab (on the bottom of settings tab). 

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