Landlord FAQ

GENERAL GAMEPLAY QUESTIONS

• How do I earn money?
• What is paperwork?
• How do I level up?
• How to add friends?
• What happens to inactive player accounts and their properties?
• What actions are against the rules of the game?

PROPERTIES AND RENT

• What is cash tank?
• How are property prices calculated? How do they change?
• What are special venues?
• How to sell properties?
• What is Buylando?
• How to boost the value of land? What are the benefits?

PROPERTY AGENT

• What is Property Agent?
• How to change Agent’s location?
• How to speed up Agent’s travel?

CASH AND COINS

• What is cash? What is it used for?
• What are coins? What are they used for?
• What is tax?
• What is rent boost?
• What is cash refill?
• What are promos?
See all 7 articles

SKILLS, UPGRADES & VIP

• What are skills? What can they be used for?
• What are upgrades?
• How leveling up affects my gameplay?
• What is the VIP Pass? What are the benefits?

MARKETPLACE & PROPERTY OFFERS

• What are the private offers?
• How to send someone an offer?
• What is the Marketplace?
• How to bid on the Marketplace?
• How to list property on the Marketplace?
• How to see recent activities and transaction history?

GUEST ACCOUNT, REGISTRATION, ACCOUNT INFO

• What's the difference between guest account and regular account?
• How to register?
• How do I make changes to my account?
• How to customize game settings or log out?
• How to change my country/city?

COMMON PROBLEMS

• My cash tank is full/negative. What to do?
• I shared link with the friends, but didn’t receive coins. Why?
• I cannot see my properties, even if they are included in the number of properties.
• How to report/add properties in the game?
• Why is it not possible to buy more shares from the Portfolio?
• I sent an offer/bid at the auction and didn't receive property or cash.

TECHNICAL ISSUES

• GPS issues?
• I can't attach screenshots when contacting Customer Support.
• My tickets disappear when I'm trying to contact Customer Support.
• I see error ‘You have mock location functionality enabled. Please disable it.’
• Unexpected error?